Billing & Balances — TrafficCreator Help Center
Find published guides for campaign setup, delivery, analytics, billing and support.
- How to Add Funds to Your TrafficCreator Account
Go to Buy Credits , choose the tier you actually plan to run campaigns in (Professional or Expert), pick a volume, and pay by card or crypto — funds appear in that specific tier's balance only.
- How to Request a TrafficCreator Billing Review
Open a support ticket in the billing category with the transaction date, amount, and reference ID — this routes it directly to billing support instead of a general queue.
- How TrafficCreator Balances Work
TrafficCreator keeps a separate balance for each traffic tier — Professional, Expert, and SEO (GSC/Local) — plus a legacy Economy balance for accounts that held it before it was retired from sale. Each hit your campaigns deliver is deducted from the matching tier's balance, and a campaign runs until you pause it or that balance reaches zero.
- TrafficCreator Payment Methods
TrafficCreator accepts three payment methods at checkout: card via Stripe , bank transfer , and cryptocurrency . PayPal is not offered for new purchases; existing PayPal subscriptions remain visible and cancellable from Billing.
- TrafficCreator Refund Policy and Eligibility
Refund requests are reviewed case by case through billing support — submit a ticket with your transaction details rather than assuming automatic eligibility.
- Understand TrafficCreator Balance Tiers
TrafficCreator keeps four independent balances — Economy (legacy only), Professional, Expert, and SEO (GSC/Local) — and billing draws from whichever tier a campaign is set to use.
- Where to Find TrafficCreator Invoices and Transactions
Your payment and transaction history is on the Billing & Invoices page, in a Transaction History table with Date, Description, Plan, Type, Visitors, Amount, and Invoice columns — filterable by payment type.
- Why a TrafficCreator Payment Failed
A failed card payment is almost always declined by your bank or card issuer, not by TrafficCreator — the payment is recorded as failed and no balance is added. A stalled bank or crypto transfer is usually a matching problem, not lost money.