Updated September 25, 2024
Welcome to Traffic Creator. This Refund Policy constitutes a legally binding agreement between you ("the User") and Traffic Creator ("we", "our", or "us") regarding refunds for our services. Please carefully review this refund policy before using our service. By using Traffic Creator, you confirm your acceptance of these terms in full.
As a consumer based in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
The right of withdrawal does not apply to:
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.
If the product or service you received is defective or not as described, you are entitled to a repair, replacement, or refund. Please contact our customer service team to initiate this process.
You may cancel your subscription at any time. Refunds for the remaining unused period will be provided on a pro-rata basis. If you cancel within the first 30 days of your subscription ("trial period"), you are eligible for a full refund.
The following items, services, or situations are non-refundable:
Refunds will not be issued in cases where the failure to deliver traffic is due to factors beyond our control, including but not limited to:
Refunds will be processed within 5-10 business days of approval. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
We reserve the right to modify this refund policy at any time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through our services, or updating the "Last Modified" date at the top of this Refund Policy.
If you have any questions about this Refund Policy or wish to request a refund, please contact us at [email protected]. Any inquiries about this Refund Policy should be directed to this email, but this does not constitute legal advice or modify these terms.
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